Amazon Prime Customer Care Number

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Current Wait: 2 mins (1m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Return an Order

Refund an Order

Can't Login

Missing Delivery

Dispute a Charge

A Different Issue

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Popular customer problems and how to solve them

How Do I Update the Credit Card on File with My Amazon Account?

How Do I Send an Amazon Gift Card to Someone?

What Do I Do If My Discount Code Was Not Applied to My Amazon Order?

What Do I Do If Amazon Lost My Order?

Reasons customers like you called recently

“Return was sent but not showing”

“I’m attempting to end my amazon prime free preliminary anyway there is just * tabs in the “
“I need to change my Amazon day”
“My Husband is receiving unsolicited packages at his brother’s home in Minnesota. We l…”

“I received a phone call with a partial message asking about authorizing a purchase. The…”

“Issue with request set and attempted to drop”
“Suggestion**I am checking on items and I don’t see a choice to see just items “
“The beyond two shipments arranges that I’ve made have gone to some unacceptable location and have be…”
“I want to change my account from Canadian to us”
“Fraud call from fraudulent Amazon rep”
“I’m attempting to connect my squint doorbell camera”
“I received a $** gift card from the Red Cross for donating blood. I attempted to transf…”
“I never received my refunds they have not shown up on my debit card ending in ****…”
“want to transfer discounted prime membership from one account to another”

Our Editor's Notes on Amazon's Phone-Based Customer Care

Amazon is a worldwide internet business organization settled in the United States. With countless clients everywhere, Amazon gets a great deal of client support calls every single day.

For what reason Do People Call Amazon Customer Support?

People call Amazon customer support for a range of reasons, including:

  • Inquiries concerning the situation with a request
  • Demands for discounts or trades
  • Assist with refreshing record data
  • Inquiries concerning charges to charge, credit or gift vouchers
  • Specialized help
  • Assist with Prime participation or administrations
  • Tending to occurrences of wholesale fraud or misrepresentation
  • Help with Amazon gift cards

Best Practices for Calling Amazon Customer Service

While it is workable for clients to call Amazon client assistance straightforwardly, the organization inclines toward it on the off chance that you start your question through its internet based framework.

  • In the wake of visiting the “Get in touch with Us” page, you can demand a callback. You’ll be taken to one more page in which you will be posed a progression of inquiries with respect to your anxiety. From that point, an Amazon delegate will call you to resolve your issue.
  • If you do decide to call Amazon directly, be aware that Amazon will send you a verification text to which you must respond before you can talk to a representative.
  • Ensure you have insights regarding your anxiety before you prior to calling. Assuming you are calling about a request, have the request number convenient, alongside a rundown of the items in a specific order.
  • Be ready to take notes during the call. These can be useful assuming that you really want to heighten your case.

What is People's opinion About Their Calls to Amazon Customer Support?

Amazon for the most part has gained notoriety for giving quality client assistance, however certain individuals feel that help levels have become lopsided as of late. Specialists for the most part work to distinguish issues, right them and, when suitable, give some sort of remuneration, ordinarily as an item credit.

Tip: Amazon ordinarily conveys a solicitation for a survey of client assistance calls and visits not long after a meeting closes. On the off chance that you demonstrate your disappointment, Amazon might reassign your case to a higher-level delegate.

What Kind of Issues Can Amazon Customer Support Resolve?

Amazon customer service can resolve many issues, including approving requests for refunds and exchanges, initiating returns, investigating charges and addressing issues of identity theft and fraud. Customer service reps can also provide technical support and assist members with using online streaming services and Kindle ebooks.

What Can't Be Resolved by Phone With Amazon?

While most issues can be resolved by phone with Amazon, there are some situations that may require a different approach:

  • An Amazon telephone agent can support a return and send you a paid transportation name that you can use to return an item. You will in any case, notwithstanding, need to bundle the thing and either sort out for a pickup or carry it to a stop or business that will transport it back to Amazon. In certain areas, Amazon accomplices with other retail locations that can acknowledge your bring bundle back.
  • In some instances, Amazon may have difficulty delivering a package directly to your home. The most common reason for this is that you and your family are away during the day and cannot sign for packages. If this is the case, you may be able to arrange to have your package delivered to an Amazon locker at a local business.
  • Amazon utilizes some outsider transporters to convey bundles. Assuming your bundle is by all accounts in an in-between state, Amazon can endeavor to mediate yet doesn’t have a similar sort of command over the circumstance than it does over its own contracted conveyance people.
  • Outsider merchants utilize the Amazon stage to offer items to purchasers. On the off chance that you made a buy through an outsider dealer, you may experience delays as Amazon customer service will urge you to work things out with the merchant, only intervening after a specific amount of time has passed.

What else is there to do If I Am Unhappy With My Call to Amazon?

If your call to Amazon does not go well, don’t give up. You may be able to achieve a resolution that works for you.

  •  Browse your email after your call: You might observe an email from Amazon getting some information about your client support insight. Demonstrating your displeasure will often trigger a response from Amazon and an automatic escalation of your case.
  • If you didn’t take notes during your call, jot down what you remember. These details can be useful when re-contacting Amazon.
  • Call Amazon once more. An alternate agent might have the right stuff and knowledge to understand and resolve your case.
  • Try contacting Amazon via live chat. You may find it easier to communicate in writing. You’ll be offered the opportunity save a copy of the chat. Do this: The record will be useful as you try to work out your problem with Amazon.

Amazon's Best Toll-Free/800 Customer Phone Number

This is Amazon’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon agent. This phone number is Amazon’s Best Phone Number because 12 ,345,712 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-280-4331 include back an Order, Missing Delivery, Refund an Order, Dispute a Charge, Can’t Login and other customer service issues. The Amazon call center that you call into has employees from Arizona, Washington, south Carolina, India and is open 24 hours, 7 days according to customers. In total, Amazon has 1 phone number. It’s not always clear what is the best way to talk to Amazon representatives, so we started compiling this information built from suggestions from the consumer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amazon - by phone or otherwise

While 1234-280-4231 is Amazon’s best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell  about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact Amazon please let us know so we can share with other customers.